At Maan Kitchen, we are committed to delivering fresh food and kitchen products to your doorstep in a timely and safe manner. Please read our Shipping & Delivery Policy carefully before placing an order.
1. Delivery Areas
We currently provide delivery services in and around Kushalpura, Sikar (Rajasthan) and nearby serviceable locations. Delivery availability depends on distance and accessibility from our kitchen.
2. Deliverime
- Orders are usually delivered within 30–90 minutes from the time of order confirmation.
- Delivery time may vary depending on:
- Order volume
- Weather conditions
- Traffic or route issues
- Peak hours or festivals
We request customers to be patient during such situations.
3. Order Processing Time
- Orders are prepared fresh after confirmation.
- Preparation time may vary depending on the items ordered.
- Orders are dispatched immediately after preparation.
4. Shipping Charges
- Delivery charges (if applicable) will be shown at the time of checkout.
- Free delivery may be available for orders above a certain value, as per ongoing offers.
5. Accurate Address Requirement
Customers must provide:
- Correct delivery address
- Active mobile number
- Proper location details/landmark
Maan Kitchen will not be responsible for delays or failed deliveries due to incorrect information.
6. Failed Delivery
Delivery will be considered failed if:
- The customer is unreachable
- The address provided is incorrect
- The customer refuses to accept the order
In such cases, no refund will be provided.
7. Contactless Delivery (If Requested)
Customers may request contactless delivery. The order will be placed at the doorstep after confirmation over a call.
8. Damage or Missing Items
If you receive:
- Damaged packaging
- Missing items
Please contact us immediately within 15 minutes of delivery with proper photos for resolution.
9. Delays Beyond Control
We are not responsible for delivery delays caused by:
- Natural events
- Roadblocks
- Government restrictions
- Technical issues
10. Contact for Delivery Issues
For any delivery-related queries, contact:
Maan Kitchen
📧 Email: surendarsingh93893@gmail.com
📞 Mobile: 6377326852
📍 Address: Kushalpura, Sikar – 332027